Solvé.AI Agents · Legal

Terms and Conditions

These Terms govern your use of Solvé.AI Agents websites, assessments, demonstrations, AI-powered experiences, Blueprints, implementation services, managed AI employees, and related services.

Effective date: August 23, 2026
Last updated: August 23, 2026

1. Agreement to These Terms

These Terms and Conditions (“Terms”) are an agreement between you and SolveAI Agents LLC, doing business as Solvé.AI Agents (“Solvé.AI Agents,” “Solvé,” “we,” “us,” or “our”). By accessing or using a website, assessment, demonstration, AI agent, calendar, communication channel, or service that links to these Terms, you agree to these Terms and our Privacy Policy.

If you do not agree, do not use the applicable website or service. You must be at least 18 years old and legally able to enter into these Terms.

Any paid build, implementation, subscription, managed service, consulting engagement, custom project, or other paid service may be governed by a separate proposal, order form, service agreement, statement of work, invoice, or other written agreement. If that agreement conflicts with these Terms regarding the paid service, the separate written agreement controls.

2. Our Services

Solvé designs, builds, implements, and supports AI-enabled business systems and “AI employees” that perform defined responsibilities within a client’s business.

Services may include managed Voice AI, Lead and Sales AI Employees, Client Experience AI Employees, Operations and Administrative AI Employees, Content and Knowledge AI Employees, workflow automation, custom AI agents, multi-agent systems, assessments, Solvé Blueprints, implementation, monitoring, support, maintenance, and ongoing improvement.

Services vary by engagement and are limited to the scope stated in the applicable proposal, order form, service agreement, or statement of work.

3. Free Assessments and Front-Door Experiences

Solvé may offer free assessments and introductory experiences, including Find My First AI Hire and the Voice Revenue Audit.

These experiences are intended to identify possible business needs, determine fit, and recommend a sensible next step. They do not include complete workflow mapping, final technical specifications, custom integration design, complete ROI modeling, a finished implementation Blueprint, unlimited consulting, or a configured or operational AI employee.

Qualification decisions may be based on information you provide about your business, timing, volume, customer value, operational needs, decision-making authority, and other fit factors. A qualification result does not guarantee acceptance for services or any particular business outcome.

4. Demonstrations, Simulations, and Conceptual Visuals

Public demonstrations and personalized mock interactions are illustrative. Unless we clearly state otherwise:

a demonstration is not a configured, built, tested, deployed, or production-ready client system;
demo scenarios, business rules, records, policies, availability, and outcomes may be simulated;
demo agents do not access your real customer records, calendar, account, or business systems unless expressly authorized as part of a real service;
demo agents do not create, change, cancel, or confirm a real appointment unless you clearly leave demo mode, authorize the action, and the applicable system confirms success; and
a demonstration does not guarantee that the same result can be achieved for every business without discovery, configuration, testing, monitoring, and human oversight.

Mock dashboards, interface graphics, workflow diagrams, and similar visuals used in marketing may be conceptual or illustrative unless expressly identified as an actual client interface or contracted deliverable.

5. Solvé Blueprints

Certain engagements may require a paid Solvé Blueprint before implementation. A Blueprint is detailed design work used to define the responsibility, workflow, boundaries, handoffs, approvals, required knowledge, integration requirements, exception handling, security considerations, success measurements, implementation scope, and related requirements for a proposed AI employee or system.

A Blueprint is a paid professional service with independent value whether or not the client later chooses Solvé for implementation.

If Solvé offers a Blueprint implementation credit, the amount, eligibility requirements, expiration period, scope conditions, and other terms will be stated in the applicable proposal, order form, or service agreement. Unless expressly stated in writing, Blueprint fees are not automatically credited toward future work.

6. Implementation Services

Implementation fees cover the work required to create and prepare the contracted AI employee, automation, or system for launch.

Depending on scope, implementation may include:

requirements gathering and workflow design;
configuration and knowledge preparation;
conversation or task logic;
integrations;
testing and corrections;
launch preparation; and
team handoff.

Implementation begins only after required payments, information, access, approvals, and client dependencies have been provided. Changes outside the approved scope may require additional fees, a revised timeline, or a change order.

7. Managed Monthly Services

Many Solvé solutions include an ongoing managed-service component. Monthly service may include platform access, included usage subject to stated limits, monitoring, support, reasonable adjustments, performance review, knowledge maintenance, approved integration maintenance, and ongoing improvement within the contracted scope.

Monthly service does not automatically include new departments, major new workflows, new AI employees, materially expanded responsibilities, major integrations, significant redesign, or work outside the approved scope. Such work may require a separate implementation fee, proposal, or change order.

8. Initial Service Term and Renewal

Unless a separate written agreement states otherwise, managed monthly services are subject to an initial six-month service term beginning on the applicable service start or launch date.

After the initial term, services may renew or continue as stated in the applicable agreement.

Solvé may offer twelve-month commitments, annual prepayment incentives, or other longer-term pricing options. Any discount, billing schedule, renewal structure, prepayment incentive, or early-termination term will be stated in the applicable proposal, order form, invoice, or service agreement. Discounts are not cumulative unless expressly stated.

9. Fees, Payments, Usage, and Overages

Prices, deposits, payment schedules, recurring fees, cancellation terms, and refund terms for paid services will be stated in the applicable checkout, proposal, invoice, order form, service agreement, or statement of work.

Implementation fees, Blueprint fees, monthly service fees, usage charges, overage fees, third-party costs, and change-order fees are separate unless expressly combined in writing.

Certain services, including Voice AI services, may include defined usage allowances such as call minutes, messages, API usage, storage, or other measurable resources. Usage beyond the included allowance may result in additional charges at the rate stated in the applicable agreement.

Failure to pay amounts when due may result in suspension of work or service until the account is brought current.

10. Client Responsibilities

You agree to:

provide accurate and complete business information and promptly correct material errors;
provide timely access to required systems, accounts, personnel, and approvals;
review and approve business rules, knowledge, scripts, workflows, and escalation instructions where required;
obtain necessary rights, notices, permissions, and consents for information you provide or ask us to process;
use our websites and services only for lawful, authorized purposes;
maintain appropriate human oversight where professional judgment or consequential decision-making is required;
comply with laws applicable to your industry, customers, calls, recordings, messaging, marketing, privacy, employment, and business operations; and
protect access credentials and notify us of suspected unauthorized activity involving your account or project.

Delays caused by missing information, unavailable access, delayed approvals, or third-party systems may affect implementation timelines.

11. AI-Powered Interactions and Limitations

Artificial intelligence systems can make mistakes. AI-generated or AI-assisted outputs may occasionally be inaccurate, incomplete, unexpected, or inappropriate for a particular context.

Solvé may use defined responsibilities, approved knowledge, workflow rules, testing, monitoring, escalation, and human review, but no AI system is guaranteed to be error-free, uninterrupted, human-equivalent, or appropriate for every situation.

You are responsible for maintaining appropriate human oversight and should not rely on an AI employee to make unsupervised legal, medical, financial, emergency, safety-critical, regulated, or other professional decisions that require qualified human judgment.

12. No Professional Advice

Our website, AI agents, assessments, demonstrations, recommendations, and communications do not provide legal, medical, tax, accounting, investment, insurance, employment, cybersecurity, regulatory, or other licensed professional advice unless expressly provided by an appropriately licensed professional under a separate agreement.

Solvé does not make final high-stakes decisions for you. You remain responsible for your business decisions, policies, legal obligations, customer relationships, approvals, and use of any recommendation.

13. No Guarantee of Business Results

Solvé does not guarantee increased revenue, recovered revenue, specific cost savings, lead volume, conversion rates, appointment volume, customer satisfaction, employee reductions, return on investment, uninterrupted availability, or any particular financial or business outcome.

Any estimate, opportunity calculation, projection, model, audit figure, scenario, or hypothetical outcome is based on assumptions and/or information available at the time and is not a promise or guarantee.

Past performance, illustrative examples, mock demonstrations, and modeled scenarios are not guarantees of future results.

14. Calls, Recordings, and Communications

Calls or browser-based voice sessions may be recorded, transcribed, summarized, or analyzed as described in our Privacy Policy and any notice provided during the interaction. By continuing after an applicable notice, you acknowledge the disclosed processing to the extent permitted by law.

When you request or consent to email or text communications, you authorize us and our service providers to send the applicable transactional or marketing messages. Consent to marketing is not a condition of purchase. You may unsubscribe from marketing email or reply STOP to supported marketing text messages. Message and data rates may apply.

Clients using Solvé systems to communicate with their own customers or prospects remain responsible for required notices, permissions, and consents unless a separate written agreement expressly assigns that responsibility to Solvé.

15. Appointments

Available appointment times are subject to calendar rules and may change until a booking is successfully completed. Selecting or discussing a time does not create an appointment. A booking is confirmed only after the authorized booking action succeeds and confirmation is provided.

You are responsible for providing accurate contact information and attending, rescheduling, or canceling through the provided method. Separate cancellation, rescheduling, deposit, or no-show terms may apply when disclosed for a particular appointment or paid service.

16. Third-Party Platforms and Integrations

Our services may rely on or integrate with third-party providers for hosting, CRM, AI models, telephony, email, text messaging, scheduling, payments, analytics, storage, automation, social publishing, and other business systems.

We do not control third-party terms, privacy practices, pricing, outages, security events, API limits, product changes, or discontinuation. A third-party change that materially affects the contracted solution may require modification, replacement, or additional implementation work.

17. Intellectual Property

Our websites, branding, Solvé characters and identities, copy, graphics, designs, assessments, prompts, agent structures, demonstration scripts, workflows, methods, software, frameworks, architecture patterns, templates, reusable components, and other materials are owned by or licensed to SolveAI Agents LLC and are protected by intellectual-property laws.

Solvé educational materials, including downloadable guides, worksheets, checklists, scorecards, prompt frameworks, templates, implementation exercises, training materials, and other free or paid resources, are also protected by intellectual-property laws.

Unless we expressly give you broader written permission, these materials are provided for your own personal or internal business use. You may use and adapt worksheets, prompts, templates, and similar resources within your own business, but you may not resell, republish, redistribute, sublicense, reproduce for commercial distribution, remove Solvé branding or attribution from branded materials, or present Solvé materials as your own proprietary product or training program.

You retain ownership of information and materials you provide. You grant us and our authorized service providers a limited license to host, process, reproduce, transmit, and use those materials as reasonably necessary to respond to you, provide requested services, operate and maintain the contracted solution, protect security, and meet legal obligations, subject to our Privacy Policy and any applicable client agreement.

Ownership and permitted use of client-specific deliverables, code, workflows, configurations, and other project-specific materials will be governed by the applicable paid-service agreement.

Educational Resources

Guides, worksheets, templates, scorecards, prompts, examples, calculations, action plans, and other educational resources provided by Solvé are general educational materials. They are not individualized implementation advice, a final system design, a binding proposal, or a guarantee that a particular strategy, workflow, technology, or result is appropriate for your business.

Downloading, accessing, or using an educational resource does not by itself create a paid-client, consulting, advisory, or implementation relationship with Solvé.

18. Confidentiality

Each party may receive confidential or proprietary information from the other. Both parties agree to use reasonable care to protect confidential information and to use it only for purposes related to the business relationship, subject to any additional confidentiality obligations in a separate agreement.

Clients are responsible for identifying particularly sensitive information before providing it and for ensuring they have authority to share it.

19. Publicity and Client Identification

Solvé will not publicly identify a client, use a client’s logo, publish a testimonial, or disclose confidential project details for marketing purposes without appropriate permission.

20. Prohibited Uses

You may not use our websites or services to:

violate law, another person’s rights, or contractual obligations;
deceive people about whether they are interacting with AI when disclosure is required;
harass, threaten, discriminate, defraud, impersonate, exploit, or cause harm;
generate spam or place calls or send messages without required consent;
collect or process information unlawfully;
make unauthorized high-stakes decisions;
probe, disrupt, reverse engineer, scrape, overload, bypass, or interfere with our systems or security;
upload malware or malicious code; or
use our intellectual property, agents, prompts, content, or services to create a confusingly similar competing product without permission.

21. Service Suspension

We may suspend or restrict services where reasonably necessary due to nonpayment, security concerns, abuse, unlawful activity, violation of these Terms or a client agreement, third-party platform restrictions, or conduct that creates material risk to Solvé, the client, or others.

22. Cancellation and Termination

Cancellation rights, notice requirements, early termination provisions, and amounts due upon termination are governed by the applicable proposal, order form, or service agreement.

Unless otherwise stated in writing, fees already earned for completed Blueprint, implementation, consulting, configuration, or other professional services are non-refundable to the extent permitted by law.

Prepaid amounts for managed services are governed by the refund and termination terms stated in the applicable service agreement or order form.

23. Disclaimers

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR PUBLIC WEBSITES, CONTENT, ASSESSMENTS, DEMONSTRATIONS, AI INTERACTIONS, AND RELATED SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, AND RESULTS.

WE DO NOT GUARANTEE REVENUE, SAVINGS, LEAD CAPTURE, APPOINTMENT VOLUME, CUSTOMER SATISFACTION, STAFF REDUCTION, COMPLIANCE, SECURITY, OR ANY PARTICULAR BUSINESS OUTCOME.

Some jurisdictions do not allow certain warranty exclusions, so portions of this section may not apply to you.

24. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, SOLVEAI AGENTS LLC AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, AFFILIATES, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES; LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OPPORTUNITIES, OR BUSINESS INTERRUPTION; OR DAMAGES ARISING FROM RELIANCE ON AI-GENERATED INFORMATION, EVEN IF ADVISED OF THE POSSIBILITY.

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY ARISING FROM THE PUBLIC WEBSITE, A FREE ASSESSMENT, OR A DEMONSTRATION WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS. LIABILITY RELATING TO A PAID SERVICE WILL BE GOVERNED BY THE APPLICABLE WRITTEN CLIENT AGREEMENT. Nothing in these Terms excludes liability that cannot lawfully be excluded.

25. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless SolveAI Agents LLC and its owners, officers, employees, contractors, and agents from third-party claims, losses, liabilities, damages, and reasonable expenses arising from your unlawful or unauthorized use of our services, information or materials you provide, your violation of these Terms, or your violation of another person’s rights.

26. Governing Law and Venue

These Terms are governed by the laws of the State of Georgia, without regard to conflict-of-law principles. Unless a separate written agreement provides otherwise, any legal action arising from these Terms shall be brought in a court of competent jurisdiction located in Coweta County, Georgia, or the applicable federal court serving that county, and the parties consent to personal jurisdiction and venue there.

27. Changes to These Terms

We may update these Terms as our services and legal obligations change. We will post revised Terms with a new “Last updated” date. Your continued use after the effective date of revised Terms constitutes acceptance to the extent permitted by law.

Changes will not retroactively modify a signed client agreement unless the agreement expressly permits such modification.

28. General Provisions

If any provision is held invalid or unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent. We may assign them in connection with a merger, reorganization, sale of assets, or by operation of law.

These Terms and our Privacy Policy constitute the agreement governing use of our public websites and experiences. They do not replace a separate written agreement governing paid services.

29. Contact Us

SolveAI Agents LLC
Doing business as Solvé.AI Agents
Georgia, United States
Email: [email protected]
Phone: 470-397-6583

Important: These Terms are designed as a practical website foundation for Solvé.AI Agents. Have a Georgia-licensed attorney review them together with your client service agreement, billing practices, recording setup, data practices, and communications workflows before treating them as final legal advice.